How To Choose An Open Claw Installer: 9 Questions To Ask
The difference between an install that produces booked appointments and one that produces a dashboard nobody opens is usually process, not software. These questions surface that difference fast.
Nine questions worth asking
Ask these before signing anything. Clear answers are a strong signal; vague ones are a stronger one.
- What specific workflows go live in phase one?
- Who owns the account, data, and phone numbers afterward?
- How is the build documented and handed off to my team?
- What does training look like, and for how many people?
- How are changes handled after launch, and at what turnaround?
- What happens to my data if we part ways?
- Which metrics will we review together, and how often?
- How do you test workflows before real leads hit them?
- What is explicitly out of scope?
Ownership is non-negotiable
You should own your account, your customer data, and your business phone numbers. An installer who holds those hostage is a business risk regardless of build quality.
Insist on a real handoff
Documentation, recorded walkthroughs, and a named internal owner on your side turn an install into an asset. Without them, every future change becomes a support ticket.
Key takeaway
Judge installers on scope clarity, data ownership, and handoff quality — those predict long-term results better than any feature demo.